We use DPD as our chosen delivery service. DPD are the UK's favourite parcel delivery company DPD and has been named the winner of The Customer Focus Award in the 2016 National Business Awards - for a record third time. We have found them to be reliable and professional.
- FREE NEXT DAY DELIVERY for orders over £50
- Orders under £50: NEXT DAY DELIVERY £5
- NEXT DAY (PRE 10:30 am): from £15.80
- NEXT DAY (PRE 12:00 pm): from £10
- SATURDAY NEXT DAY DELIVERY: from £7
- SATURDAY NEXT DAY DELIVERY (PRE 12:00 pm): from £12
Other Important Details
The delivery service is next WORKING day (provided you order before 3.00pm Monday - Friday) and will require someone to sign for the goods. Please note next working day delivery does not include Saturday, Sunday, Bank Holidays, or Public Holidays.
Please note for the Standard Delivery service, if you place an order between 3.00pm on a Friday and midnight on a Sunday your order will be dispatched on Monday for delivery on Tuesday.
Saturday delivery is available for orders placed before 3.00pm on a Friday as long as one of the Saturday Delivery options is selected at checkout.
If you request that the package is left somewhere without a signature, this will only be done at the discretion of the delivery driver. If you do request an item is left without a signature, you assume responsibility for any loss or damage to the package.
We provide parcel recipients with a one hour delivery window, notified by text message and email. You can monitor real time progress on mobile app all the way down to 15 min time slot. This ensures that you don’t miss your delivery and you can plan your work schedule accordingly. You will also know name of driver and your delivery queue number so you can anticipate delivery times better.
You will be able to access the following using the mobile app Follow My Parcel
- Display the location of our driver in relation to the delivery address
- Show the position of your customer in our driver's overall delivery queue
- Tell your customer when our driver is just 15 minutes away
- Give your customer the option to reschedule their delivery or have their goods delivered to a neighbour
- Display the parcel's tracking history
Using the DPD mobile app, you can change delivery options before and on day of delivery the following details;
- Select an alternative delivery date
- Opt for delivery to a nominated neighbour
- Have the parcel left in a specified safe place
- Collect the parcel from your local DPD Pickup Shop
- Upgrade delivery to before 10:30am, before 12.00pm, afternoon or a Saturday am