• 120% Price Guarantee
    We price check over 800 of our best selling products against our main competitors to ensure that we are competitively priced. Your continued custom is very important to us so we refuse to be beaten on price. If you find a tracked product cheaper anywhere else, we will give you back 100% of the difference via a refund, PLUS an additional 20% of the difference back as a gift voucher off your next order.
  • Credit at 0%
    We offer flexible credit limits up to £25,000 when you open a Trade Account. You get 30 days free credit, monthly statements and VAT approved itemised invoices. Our generous credit policy allows you to better manage your cashflow.
  • Quarterly Rebates
    We offer quarterly cash rebates on all orders. The more you buy the bigger your cash bonus. We want you to enjoy your experience with LUX365 and reward customer loyalty so not only do you get better prices with our price guarantee, but you also get cash rebates.
  • Help & Advice
    LUX365 specialise in all aspects of lighting for the professional, from lamps & luminaires to controls & sensors. We have a trained and experienced team who can help and advice on products. Get help and advice from a trusted, global leader in the lighting industry today on live chat, email or telephone.
  • Warranty & Hassle-Free Returns
    All our products offer complete peace of mind with comprehensive product warranties and a 30 day, hassle-free returns policy. With LUX365, your purchase is risk-free.
  • Fast Delivery Guaranteed
    We use DPD as our chosen delivery service. DPD has won more customer awards than any other delivery company in the UK. Our customers have found them to be reliable and professional. DPD use the industry-leading Predict service, where you are given a one hour delivery window. You are notified by SMS or email so you know when your delivery is due. You can watch your delivery drivers location in real time.

Delivery Information

Delivery Information

We use DPD as our chosen delivery service. DPD are the UK's favourite parcel delivery company DPD and has been named the winner of The Customer Focus Award in the 2016 National Business Awards - for a record third time. We have found them to be reliable and professional.

LUX365 Delivery

We offer the following delivery options:

  • Standard Delivery
    (Next Day)
  • Next Working Day
    Before 12:00 pm
  • Saturday
    Delivery
  • Saturday Delivery
    Before 12:00 pm
  • Collect In
    Store

Can be collected after 2 hours from the moment the order was placed. For same day collection, orders must be placed before 1:00pm

Delivery Prices

  • FREE NEXT DAY DELIVERY for orders over £50
  • Orders under £50: NEXT DAY DELIVERY £5
  • NEXT DAY (PRE 10:30 am): from £15.80
  • NEXT DAY (PRE 12:00 pm): from £10
  • SATURDAY NEXT DAY DELIVERY: from £7
  • SATURDAY NEXT DAY DELIVERY (PRE 12:00 pm): from £12

NOTE: The prices shown above may vary depending on the total weight of your order.

Other Important Details

The delivery service is next WORKING day (provided you order before 3.00pm Monday - Friday) and will require someone to sign for the goods. Please note next working day delivery does not include Saturday, Sunday, Bank Holidays, or Public Holidays.

Please note for the Standard Delivery service, if you place an order between 3.00pm on a Friday and midnight on a Sunday your order will be dispatched on Monday for delivery on Tuesday.

Saturday delivery is available for orders placed before 3.00pm on a Friday as long as one of the Saturday Delivery options is selected at checkout.

If you request that the package is left somewhere without a signature, this will only be done at the discretion of the delivery driver. If you do request an item is left without a signature, you assume responsibility for any loss or damage to the package.

We provide parcel recipients with a one hour delivery window, notified by text message and email. You can monitor real time progress on mobile app all the way down to 15 min time slot. This ensures that you don’t miss your delivery and you can plan your work schedule accordingly. You will also know name of driver and your delivery queue number so you can anticipate delivery times better.

LUX365 DPD Delivery

You will be able to access the following using the mobile app Follow My Parcel

  • Display the location of our driver in relation to the delivery address
  • Show the position of your customer in our driver's overall delivery queue
  • Tell your customer when our driver is just 15 minutes away
  • Give your customer the option to reschedule their delivery or have their goods delivered to a neighbour
  • Display the parcel's tracking history
LUX365 DPD Predict

Using the DPD mobile app, you can change delivery options before and on day of delivery the following details;

  • Select an alternative delivery date
  • Opt for delivery to a nominated neighbour
  • Have the parcel left in a specified safe place
  • Collect the parcel from your local DPD Pickup Shop
  • Upgrade delivery to before 10:30am, before 12.00pm, afternoon or a Saturday am